EXCHANGE POLICY

RETURN TIME:

• 07 days from the date of receipt of goods
• We only exchange by size, model (color exchange is not accepted)

REQUIREMENTS:

• Must have an invoice or purchase information
• The product must still have tags, labels, be free of wrinkles, dirt, or damage (for waist trainers), and must not have undergone any alterations such as washing, spraying perfume, etc.

RETURN METHOD:

• W.Store will send the item to the customer, and the courier will retrieve the product that needs to be exchanged; the customer will pay for the shipping fee.
• In-person exchanges at the showroom (after 01:00PM)

NOTE:

• W.Store only exchange for 01 time
• Returns are not accepted
• Price differences will be credited toward the new product; refunds are not provided.